Support

Official Support

You may use our support form below to submit a request to us. We do not have a support phone number and believe that an email system is more efficient.

Need to Upgrade or Downgrade?

Just fill out this form. Your request will be completed within 24 hours.

Need to Cancel?

If for some reason you need to cancel, click here to request it. Please fill out all information to help us serve you better.

Report Spam or Abuse

If you wish to report spam or general abuse by a FoxWD web server, please contact our abuse department at abuse@foxwd.com.

Official Support Hours

Technical Support

24 hours per day, 7 days per week

Sales Team

9 AM to 5 PM (EST), 7 days per week

Accounting Division

9 AM to 5 PM (EST), 7 days per week

Abuse Team

24 hours per day, 7 days per week